1.What is Malaysia e-invoicing requirement?

Inland Revenue Board of Malaysia (IRBM) had announced that the e-Invoicing initiative will be implemented in phases beginning 1 August 2024, as follows:

Taxpayers with an annual turnover or revenue of more than RM100 million – 1 August 2024
Taxpayers with an annual turnover or revenue of more than RM25 million and up to RM100 million – 1 January 2025
All other taxpayers – 1 July 2025

2.What is e-invoice?

An e-Invoice is a digital representation of a transaction between a supplier and a buyer. E-Invoice replaces paper or electronic documents such as invoices, credit notes, and debit notes.

3.What is a validated e-invoice?

An e-invoice that has been issued by seller and validated by IRBM. A validated e-invoice will contain IRBM unique identifier number (“UIN”) and a QR code. The UIN and QR code will allow traceability by IRBM.

4.How to request for a validated e-invoice?

For online purchase

Please go to (https://forms.gle/hYYALtZMURjDaHPx5) request for an e-invoice.

5.After submitting the request for an e-invoice, when can I receive the validated e-invoice?

Please allow up to 3 days for the validated e-invoice to be sent to you.

6.How will I receive the validated e-invoice?

It will be sent to the email address that you provided in the e-invoice request form.

7.Is there a timeline to request for an e-invoice?

Yes, please request for the e-invoice within the same month of your purchase.

Example: Purchase made on 27 August 2024

Last day to request for e-invoice is on 31 August 2024.

After which New Era Cap Malaysia has no obligation to issue e-invoice to customers.

8.Who to contact if there is any issues or questions regarding e-invoice?

Please contact customerserviceseh@gmail.com if you have any questions.

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